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    • The co-design of business & IT systems
    • Exploring Wicked Problems in Design
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    • Knowledge-Sharing In In Collaboration Across Organizational Boundaries
    • Boundary-Spanning Design
  • Wicked Problems
    • Wicked Problems Explained
    • Distributed Sensemaking
    • The Problem of The Problem
    • Defining Organizational Problems
    • Analyzing Problems Systemically
  • Soft Systems
    • Systems Thinking
    • Soft Systems Methodology – Intro
    • Step 1: Understand the Problem Situation
    • Step 2: Structure The Situation Around Relevant Purposeful Systems
    • Step 3: Define Root Definitions of Relevant Systems
    • Step 4: Conceptual Models
    • Step 5: Implementing Change
    • Soft Systems Analysis – Insights and Supplementary Tools
    • Summary of SSM
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  • Design-For-Use: Ray and Charles Eames

    Design-For-Use: Ray and Charles Eames

  • Socio-Technical System Design

    Socio-Technical System Design

  • Designing For Real Users

    Designing For Real Users

  • Coordination, Cooperation, and Collaboration

    Coordination, Cooperation, and Collaboration

  • Appreciative Design & Soft Systems

    Appreciative Design & Soft Systems

  • Why Is Design Improvisational?

    Why Is Design Improvisational?

  • Design Methods as Performative Objects

    design, learning

    ·

    July 10, 2024
    Design Methods as Performative Objects
  • Organizational Forms Of Coordination

    collaboration, design, groups

    ·

    February 25, 2024
    Organizational Forms Of Coordination
  • Design as Bricolage.

    bricolage, design

    ·

    January 16, 2024
    Design as Bricolage.
  • Design as the Serendipity of Location

    design, improvisation, research

    ·

    November 27, 2023
    Design as the Serendipity of Location
  • Human-Centered Design

    design, human-centered design, interaction design

    ·

    November 7, 2023
    Human-Centered Design
  • The Potential of Interaction Design

    design, interaction design

    ·

    August 5, 2017
    The Potential of Interaction Design
  • Coordination, Cooperation, and Collaboration

    co-design of business & IT systems, collaboration, distributed cognition, groups

    ·

    June 27, 2015
    Coordination, Cooperation, and Collaboration
  • Responsive Web Design

    design, interaction design, Internet

    ·

    March 12, 2014
    Responsive Web Design
  • Designing Social Media Platforms For Online Learning

    bricolage, collaboration, learning, social media

    ·

    January 14, 2012
    Designing Social Media Platforms For Online Learning
  • Why The IKEA Font Matters

    design

    ·

    September 5, 2009
    Why The IKEA Font Matters
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All contents copyright © Susan Gasson, 2011-2026.

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Topics
materiality UX iterative/recursive design networks of practice improvisation human-activity systems ANT HCI SSM human-centeredness NSF History-of-design goal emergence appreciative design socio-technical design design serendipity responsive design fitness-for-purpose human-centered design organizational change design patterns systemic thinking form-follows-function actor-network theory performativity user-centeredness trajectory iterative design wicked problems sensitization

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  • Boundary-Spanning Design
  • Wicked Problems
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